Faq-Answers

Question: 1 What is Vtorial.com and its purpose ?

Answer for 1. Vtorial was created to make a social network where we can learn and teach each other using video tutorials so spread the word..

Question: 2 What kind of videos can I upload?

Answer for 2.You may upload any kind of personal educational/instructional video that you'd like to share with the world. Videos may not post advertisements or solicitations of business. We also don't allow any nudity or profanity and your video must be appropriate for all audiences. The available channels are there to guide you to place you video in related subject.

Question: 3 What my content does not belong in any of the available channels ?

Answer for 3. You may upload the video under others and also send an email to add a channel.

Question: 4 What Video file formats can I upload?

Answer for 4. Vtorial.com accepts video files in the WMV, .AVI, .MOV, .MPG, .RM and .FLV file formats. However we recommend .FLV and the file will upload faster as it will be encoded faster than other formats. The result is less upload time.

Question: 5 What's the best format to upload for high quality?

Answer for 5. Vtorial.com is a place to upload tutorials with better resolution where you can actually read text in the video. unlike other site where the videos are fuzzy and you can't read the text. We recommend the following settings: * 640x480 resolution * MP3 audio * 15 frames per second Resizing your video to these specifications before uploading will help your videos look better on Vtorial.com you can use a free tool called "any video convertor" check tip $ tricks channel for a tutorial. http://www.vtorial.com/action/viewvideo/25/convert_video_to_flv_using__any_video_convertor_/

Question: 6 Can I upload a .flv file to Vtorial.com?

Answer for 6. Yes. You can upload a .FLV video file to Vtorial.com. WE RECOMMEND .FLV Format

Question: 7 How can I improve my videos?

Answer for 7. We encourage you to make and edit your videos with software such as CamStudio - Free Screen Recording Software (Ex. Vtorial.com Tutorials are made with CamStudio), Windows MovieMaker (included with every Windows installation), or Apple iMovie. Using these programs you can easily edit your videos, add soundtracks, etc. CHECK TIPS & TICKS Channel for tutorial about creating your videos.

Question: 8 What are 'tags'?

Answer for 8. Tags are keywords that describe your videos. If other users search for a tag associated with your video then you video will pop up in their search results.

Question: 9 How do I remove a video?

Answer for 9. To remove one of your videos, simply go to My Videos Page. Click on the 'delete video' button below the video you'd like to remove.

Question: 10 Is there a limit to how much I can upload?

Answer for 10. There is no limit for the number of videos you upload, so upload as many videos as you'd like - its more content for the Vtorial.com community to enjoy!

Question: 11 Videos won't play, what's wrong?

Answer for 11. Please make sure you have the latest version on Macromedia Flash installed on your computer. To download it, please visit: http://www.macromedia.com

Question: 12 Why does the video keep stopping and starting during play?

Answer for 12. If a video does not play continuously, it may be because your connection speed is low or our server traffic is high. You'll need a broadband connection with at least 256Kbps or higher for the best viewing experience. And we are continuously adding server space to keep up with demand and improve your experience. We appreciate your patience and please let us know your comments.

Question: 13 How long do my videos stay on Vtorial.com?

Answer for 13. There is no limit imposed by vtorial.com and you can decide how long you want to keep it there.

Question: 14 How can I prevent other users from seeing my personal info and email address?

Answer for 14. Vtorial.com never displays your personal email address, nor is your email address ever displayed when another user sends you a message through the site. The only personal information a user will see about you is what you post on your profile page, so Please do not put any private information or something that you do not want others to see. You can choose to share your profile only with your friends so other members or non members can't view your profile. You can also make your videos private if you do not want everyone to see them and just share it with your group.

Question: 15 What is your policy on copyright infringement?

Answer for 15. Vtorial.com respects the rights of copyright holders and publishers.You can only upload videos if you hold all necessary rights to the uploaded material. Our policy is to respond to any notices of alleged infringement that comply with the Digital Millennium Copyright Act (DMCA). If we receive a notice or otherwise have reason to believe that content you submitted infringes another party's copyright, your account may be terminated and the video removed from Vtorial.com.

Question: 16 How do I report copyright infringement?

Answer for 16. If you believe that someone else has uploaded your copyrighted content without your permission, we encourage you to contact that person in order to resolve any differences with them directly. You can also contact our support team.

Question: 17 What if I have been falsely accused of copyright infringement?

Answer for 17. We'll let you know if we receive a copyright complaint about any of your video content that is hosted on Vtorial.com. We'll give you the opportunity to respond appropriately.

Question: 18 What are you doing to prevent content that violates your policies from appearing in Vtorial.com?

Answer for 18. We do a preliminary review on uploaded videos through both a manual and automated process. Although we try our best to detect and remove videos that violate our policy guidelines, our review process is primarily focused on removing adult content or obvious copyright violations, and is not bulletproof. However, we encourage our viewers to notify us when they discover policy violations or copyright issues -- we have a process for reviewing reported policy violations, and respond to reported copyright violations under the Digital Millennium Copyright Act.

Question: 19 I can't find an answer to my question?

If you have any other question not addressed in this list , please contact us, Also, we encourage and welcome your ideas or suggestions to make our service better, please let us know.